Organizer billing policy

Attendee ticket payments are paid to the organizer or to the payment account assigned to the event. Platform charges to the organizer are recorded separately as software usage, ticket-credit packages, annual access, setup or another agreed service.

The organizer is responsible for ticket prices, issuing lawful receipts or invoices to attendees where required, cancellation policy and the financial management of their event. The platform provides the technical infrastructure for reservations, payments and tickets.

Platform charges may be paid by bank payment, payment link, IRIS or another agreed method. Payment is recorded in platform management so that each organizer has a clear account balance.

Each issued ticket may reduce the organizer's available allowance or ticket credits according to the applicable agreement. Cancelled or test reservations may be excluded where this has been agreed or implemented by the platform.

Platform prices are stated excluding VAT unless expressly stated otherwise. The final charge includes the applicable VAT and is payable according to the organizer agreement.

If platform charges become overdue or the usage agreement expires, the platform may restrict access to new functionality or new events without deleting active reservations or information required for support.